Privacy policy

In Teresa Bergamota we ensure the privacy of your data, following the laws in force but also with a careful respect for our customers. Every time you use this website, you will be under this Privacy Policy in force at all times, and we advise you to review this text to check that you are happy with it.

NATALIA MARTÍNEZ SERRA is RESPONSIBLE for the processing of the USER’s personal data and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of 27 April (GDPR), and Organic Law 3/2018, of 5 December (LOPDGDD).

The operations envisaged to carry out the processing are:

Sending commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that enable commercial communications to be made. These communications will be carried out by the RESPONSIBLE and will be related to its products and services, or those of its collaborators or suppliers, with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.

Conduct market research and statistical analysis.

Process orders, requests, respond to queries or any type of request made by the USER through any of the forms of contact that are made available on the website of the RESPONSIBLE.

To send the online newsletter about news, offers and promotions in our activity.

They will be kept for no longer than is necessary to maintain the purpose of the processing or there are legal prescriptions that dictate their custody and when it is no longer necessary for this purpose, they will be deleted with appropriate security measures to ensure the anonymisation of the data or the total destruction of the data. No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the RESPONSIBLE has signed the confidentiality and data processor contracts required by the privacy regulations in force.

The USER’s rights are:

Right to withdraw consent at any time.

The right of access, rectification, portability and deletion of your data, and the right to limit or oppose its processing.

The right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations. Contact details for exercising your rights NATALIA MARTINEZ SERRA. Email: hola@teresabergamota.com

USERS, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to meet their request, by the provider, being voluntary the inclusion of data in the remaining fields. The USER guarantees that the personal data provided to the RESPONSIBLE are truthful and is responsible for communicating any changes to them. The RESPONSIBLE informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that all the data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

Security measures:

That in accordance with the provisions of the current regulations on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR, whereby they are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has provided them with the appropriate information so that they can exercise them. For further information on privacy guarantees, you can contact the RESPONSIBLE PARTY via NATALIA MARTÍNEZ SERRA. Email: hola@teresabergamota.com.

The personal data you send us will be processed in a file under our responsibility and its purpose will be the development, fulfillment and execution of the contract of sale of the products you have purchased or any other contract between us. To attend to any requests you may have. Provide you with information about Teresa Bergamota products, including the sending of commercial communications by e-mail or any other equivalent means of electronic communication. You can change your preferences regarding the sending of such commercial communications by accessing the My Account section.

In accordance with the provisions of data protection legislation, we inform you that the personal data provided for sending the Newsletter will be processed by TERESA BERGAMOTA to send you information related to its own activity, based on the consent of the interested party, by filling in and sending the form and ticking the box accepting the conditions of use. Your personal data will be kept until you cancel your subscription to the Newsletter. The company, as the party responsible for the file, undertakes to respect the confidentiality of your personal information and to guarantee the exercise of your rights of access, rectification, cancellation and opposition, by sending a letter to the above address.

We may collect information through cookies from your computer, including in your case, your IP address, operating system and browser type, for system administration. This is statistical data only. We may also obtain information about your general internet usage through a cookie file that is stored on your computer’s hard drive. Cookies help us to improve our website and to provide you with a better and more personalised service. To help you understand us better, they allow us to speed up your searches, recognise you when you return to our site, estimate usage numbers and patterns, and store information about our customers’ preferences and customise our site according to your individual interests. If you do not want to accept cookies, you can activate the setting on your browser that allows you to refuse cookies. However, please note that if you select this setting, you may not be able to access certain parts of the site or take advantage of some of our services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.